Enterprise Solution

Scale Your Link Management Without Limits

Enterprise-grade infrastructure processing millions of links daily with 99.9% uptime SLA, advanced security certifications, and premium support available.

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SOC 2
Type II Certified
99.9%
Uptime SLA
50ms
Avg Latency
3
Edge Locations
Enterprise Dashboard Enterprise Dashboard

Enterprise Security & Compliance

Industry-leading certifications and compliance standards protecting your data

Certified

ISO 27001

Information Security Management

Certified ISMS ensuring the highest standards of data protection and security management processes

  • Regular security audits
  • Risk management framework
  • Continuous improvement
  • International compliance
Compliant

SOC 2 Type II

Trust Service Criteria

Audited compliance with security, availability, processing integrity, confidentiality, and privacy

  • Annual independent audits
  • Five trust principles
  • Processing integrity
  • Data confidentiality
Available

SAML 2.0 SSO

Enterprise Authentication

Enterprise-grade Single Sign-On supporting all major identity providers and protocols

  • Microsoft ADFS & Azure AD
  • Okta, Auth0, OneLogin
  • JIT user provisioning
  • Encrypted assertions

Also compliant with:

GDPR EU Data Protection
CCPA California Privacy
HIPAA Healthcare Security
PCI SAQ Payment Card Security

Enterprise-Grade Performance

Built to handle millions of requests with millisecond latency

Traffic Handling

Millions
Daily Link Processing
links/day
20TB
Links Data Storage
total capacity
15TB
US Statistics Storage
analytics data
9TB
EU Statistics Storage
analytics data

Redirect Performance

200,000+
Peak Redirect Capacity
redirects/sec
50-75
Tier 1 Latency
ms (EU/US/AU)
<200
Tier 2-3 Latency
ms (Global)
3
Geographic Coverage
edge locations

Infrastructure Specifications

Global Architecture

  • 3 edge locations (Virginia US, Frankfurt EU, Sydney Australia)
  • Global coverage via CDN
  • Active-active multi-region
  • Sub-30s automatic failover

Scalability

  • Auto-scaling infrastructure
  • Geographic load distribution
  • Distributed database sharding
  • Multi-tier caching strategy

Reliability

  • 99.9% uptime SLA
  • 24/7 system monitoring
  • RPO < 1 hour
  • RTO < 4 hours

Global Response Times

Frankfurt
30ms
Sydney
72ms
Washington DC
82ms
Shanghai *
87ms
San Francisco
279ms
Tokyo
418ms
São Paulo
489ms
* Shanghai tested via shortio.cn

Technical Capabilities

Enterprise-grade features and integrations for demanding workloads

API Performance

Rate Limit 50 req/sec
Extra Capacity $50/mo per 50 rps
API Endpoints 15+ endpoints
Response Time <500ms

Analytics & Reporting

Real-time Tracking <1 minute
Data Retention 26 months
Click Details 30+ data points
Export Formats CSV, JSON, S3

Security Features

Data Encryption AES-256
Transport Security TLS 1.2+
Access Control Team roles
2FA Support TOTP/WebAuthn

Link Management

Custom Domains Unlimited
Link Expiration Configurable
UTM Parameters Auto-append
QR Codes Dynamic

SDK & Library Support

JavaScript
Node.js
iOS (Swift)
Android (Kotlin)

Powerful API Capabilities

RESTful API

Full-featured REST API with comprehensive documentation and examples

Analytics API

Comprehensive analytics data access with custom date ranges and filters

Daily S3 Export

Automated daily export of all your data to AWS S3 bucket

Bulk Operations

Efficient batch processing for large-scale operations

Service Level Agreements

Guaranteed performance and support tailored to your needs

99.9% Uptime SLA

99.99%
Actual Performance

Last month: 1 minute downtime • Last year: 18 minutes total

43.8 min
Monthly allowance
8.76 hrs
Yearly allowance
Service credits automatically issued for downtime exceeding SLA

Support Response Times by Severity

Fatal

Complete system degradation

Weekday: 3 min
Weekend: 2 hrs
Resolution: < 1 day

Severe

Significant system impact

Weekday: 3 min
Weekend: 8 hrs
Resolution: < 3 days

Medium

Limited system functionality

Weekday: 3 min
Weekend: 24 hrs
Resolution: < 1 week

Minor

Minimal system impact

Weekday: 3 min
Weekend: 3 days
Resolution: Best effort

Enterprise Support Excellence

Dedicated Team

Expert support team with deep product knowledge

Fast Resolution

Priority escalation and rapid issue resolution

Proactive Monitoring

24/7 system monitoring with predictive alerts

Success Planning

Strategic guidance for optimal platform usage

Ready to Scale Your Business?

Join thousands of enterprises managing millions of links with confidence. Get started with our enterprise solution today.

24/5 Chat Support
99.9% Uptime SLA
Transparent Pricing
Scalable Infrastructure

No credit card required • Enterprise-grade security • Cancel anytime

Quick Start
  • Day 1

    Initial consultation & requirements gathering

  • Day 3-5

    Custom setup & configuration

  • Day 7

    Team training & documentation

  • Day 10

    Go live with full support

Frequently Asked Questions

Everything you need to know about Short.io Enterprise

Payment & Billing

3 questions

Compliance & Legal

4 questions

Technical & Integration

3 questions

Support & Service

3 questions

Data & Privacy

4 questions

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